These terms govern your use of the Threeqa website and the Threeqa platform. By using either, you agree to them. If you are using Threeqa on behalf of a company, you confirm that you are authorised to bind that company.
These terms are an agreement between Threeqa, a Slovenian limited liability company based in Ljubljana ("Threeqa", "we", "us"), and the individual or organisation that accesses our website or uses our platform ("you").
If a separate signed order form, master service agreement or subscription agreement exists between you and Threeqa, that agreement takes precedence over any conflicting term in this document.
The "service" means our public marketing website at threeqa.com and the Threeqa platform, including any related documentation, support and updates we make available. We may add, change or remove features over time. Where a change would materially reduce a customer's contracted feature set, we will give reasonable advance notice.
To use the platform you must:
You are responsible for everything that happens under your account, except where it is caused by our fault.
You agree not to:
We may suspend access where we reasonably believe your use threatens the security, integrity or availability of the service for others.
You keep all rights in the requirements, risk records, design documents, signatures and other content you put into the platform ("Your Content"). You grant us a limited, non-exclusive licence to host, copy and process Your Content solely as needed to provide the service to you.
You are responsible for ensuring you have the right to upload Your Content and that it does not infringe anyone else's rights or applicable law. We don't claim ownership and we don't use Your Content to train third-party models.
The Threeqa platform, the website, the underlying software, designs, templates, documentation, the Threeqa name and logo, and any improvements to them, are owned by Threeqa or our licensors and are protected by intellectual property laws. Nothing in these terms grants you any rights other than the limited right to use the service while your agreement with us is in force.
If you give us feedback or suggestions, you allow us to use them freely without owing you anything in return.
Use of the marketing website is free. Use of the platform may require a paid subscription, the terms of which are set out in a separate order form or pricing page agreed between us. Unless a different arrangement is in writing:
Each side agrees to keep the other's non-public information confidential, to use it only to perform under these terms, and to protect it with at least the same care it uses for its own confidential information. Confidentiality does not apply to information that is or becomes public through no fault of the receiving party, was already lawfully known, or is required to be disclosed by law.
We will provide the service to a high professional standard, in line with the practices of established providers in our industry.
Beyond what is set out in these terms or in a separate written agreement, and to the maximum extent permitted by law, the service is provided "as is" and "as available". We do not warrant that it will be uninterrupted, error-free, or that it will meet your specific requirements. The Threeqa platform supports your quality management work - it does not on its own constitute regulatory advice, and it does not replace your responsibilities under MDR, FDA QMSR, IEC 62304, ISO 14971, ISO 13485 or any other applicable framework.
To the maximum extent allowed by law:
These terms apply for as long as you use the service. Either party may terminate for material breach if the other party fails to cure that breach within 30 days of written notice. We may also suspend or terminate access immediately if we reasonably believe your use threatens the security or legality of the service.
On termination, your right to use the service ends. We will, on request and within a reasonable period, make Your Content available for export in a standard format. After that period we may delete Your Content in line with our retention practices, unless a longer retention is required by law.
These terms are governed by the laws of the Republic of Slovenia, without regard to its conflict-of-laws rules. The parties will first try to resolve any dispute in good faith by direct discussion. If that fails, the courts of Ljubljana, Slovenia have exclusive jurisdiction, unless mandatory consumer-protection law gives you the right to bring proceedings elsewhere.
We may update these terms from time to time. When we do, we will update the "Last updated" date at the top of this page. For material changes that affect paying customers, we will give reasonable advance notice by email or in-product notice.
For any question about these terms:
Threeqa
hello@threeqa.com
We're happy to work from an order form, MSA or DPA. Tell us what your procurement team needs.